Gift voucher digital
digital voucher including VAT
- Description
- Notes
• Digital voucher can be sent immediately or on the desired date
• Voucher value and motif can be selected variably
• The voucher is valid for 1 year from purchase
• Redeemable for the entire online shop (excluding vouchers)
Want to make your loved ones happy? Then surprise them with a voucher for our online shop. After completing the purchase, the recipient you specify will receive an email with the voucher in PDF format.
Digital products are non-returnable.
Free shipping within Germany from 65 euros
14 days right of withdrawal
1 year worry-free guarantee
FAQ
WHAT MATERIALS DO YOU USE FOR YOUR JEWELRY?
Our jewelry is made of either the purest 925 sterling silver or 316L stainless steel. Our gold-plated pieces are also coated with a high-quality 18-karat gold plating and sealed with a special e-coating process. This "protective layer" makes our jewelry more resistant to external influences.
IS YOUR JEWELERY WATERPROOF?
It all depends on the material used: Our gold-plated stainless steel jewelry is safe to wear in water. If you're using salt or chlorinated water, the jewelry should be cleaned with clean water afterward. 925 sterling silver jewelry, on the other hand, should always be removed beforehand, as the material is significantly more delicate. We generally recommend removing jewelry when showering, swimming, or exercising to ensure you can enjoy your jewelry for a long time.
HOW DO I PROPERLY CARE FOR MY HEY CORAL JEWELERY?
Store your jewelry in a dry and dark place. Avoid contact with moisture: water, disinfectants, humidity, lotions, hair sprays, perfumes, etc. (the pH of the skin can affect the oxidation of the jewelry).
HOW DO I FIND MY RIGHT RING SIZE?
For precise measurements, we've created a graphic that you can download and print HERE . You can find all further instructions on the graphic.
Packaging
Our jewelry boxes
At Hey Coral, we pride ourselves on offering eco-friendly packaging solutions that not only protect your jewelry during shipping but also serve as a stylish and practical storage solution.
Our reusable jewelry boxes made from FSC®-certified raw materials not only help protect the environment but also ensure that you can enjoy your jewelry for a long time.
GIVE IT BACK Service
Environmental protection is important to us and many of our customers. For this reason, we offer a unique service that allows you to return any jewelry boxes you no longer need to us.
If you order five or more boxes, you can use our return service to conveniently return the boxes to us free of charge. You can find more information on this page.
Packaging material
To protect against transport damage, we use special packaging materials such as filling paper, cardboard boxes or bubble wrap to ensure that your order arrives undamaged.
To minimize our environmental impact, we recycle and reuse the packaging and filling materials we receive. This helps ensure that as little waste as possible is generated.
FAQ
shipping time
We usually ship your order within 2-3 working days via DHL. Please note that we are not responsible for delays in delivery by DHL.
shipment tracking
As soon as your order has been dispatched, you will automatically receive an e-mail with your consignment number. Feel free to contact our customer service if you have not received an email within 48 hours.
Questions?
If you have any questions about your order, please contact our customer service . We usually reply within 24 hours.
return
DO YOU FIT OR DON'T LIKE THE ARTICLE?
It's a real shame, but we understand if you want to return it.
You have the right to return the item(s) within 14 days of receiving the goods without giving any reason. In the event of a cancellation, the buyer is responsible for the return shipping costs. If your goods are defective or an item is missing, this must be reported in advance. Otherwise, there is no guarantee that the full purchase price can be refunded.
If you refuse to accept the goods or do not collect them when they are delivered to a post office, we reserve the right to deduct the return shipping costs from your original payment of 3.90 euros.
Please send us an email to: widerruf@heycoral.de with your order number and the subject Return .
You can find more details about our cancellation policy and a cancellation form under Cancellation Policy .
Please then return the item to the following address:
Hey Coral GbR
Attn: Altmayer
Rieslingweg 18
67435 Neustadt an der Weinstraße
We will process your return within 14 days of receipt. Please note that we will not send you a separate email regarding this.
Your refund will be made within these 14 days via your previously selected payment method.