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kostenfreier Versand innerhalb Deutschlands ab 65 €

Delivery times 3-5 working days

Secure payment

gift wrapping

2,90 €
off

incl. VAT plus shipping costs

★ high-quality gift packaging
★ Decorated with metallic gold tulle & black satin ribbon
★ Eco-friendly 80g paper
★ black/gold patterned



Notice:
Our gift wrapping service can only be provided in connection with an associated jewelry order. Further information can be found in the product description.
GIFT WRAPPING SERVICE

Don't feel like wrapping gifts? WE DO! This is exactly why we now offer you our in-house gift service.
With great attention to detail, we conjure up the perfect gift for your loved ones in no time at all.

Follow us on Instagram for more inspiration!
Here we show you new pieces of jewelery and carrying combinations every day.
Tag us on your Instagram photos with @_hey.coral or show us your selection with our hashtag #heycoral.

Enjoy your big performance!
your corals,
Simi & Steffi

• • • • • • • • • • • • • • • • • • • • • • • • • • • • •
★ high-quality gift packaging
★ Decorated with metallic gold tulle & black satin ribbon
★ Eco-friendly 80g paper
★ black/gold patterned
• • • • • • • • • • • • • • • • • • • • • • • • • • • • •

Notice:
Our gift wrapping service can only be provided in connection with an associated jewelry order. If there are several products in an order, we pack everything together in a jewelry box. If this is requested differently and, for example, only a specific product is to be packaged, we need separate information at CHECKOUT under the item "Notes on the order".
• • • • • • • • • • • • • • • • • • • • • • • • • • • • •

Gold plated jewelry can be dry cleaned by gently buffing with a soft cloth. Alternatively, under lukewarm water with a little soap.

You can find more information in the FAQs.

Germany: €4.90

Free shipping from a minimum order value of 65 €

Shipping zone EU 1: €14.90

Switzerland: €16.90

International orders take approximately 8-14 business days.


Free shipping within Germany from 65 euros

14 days right of withdrawal

1 year warranty

gift wrapping

2,90 €

FAQ

WHAT MATERIALS DO YOU USE FOR YOUR JEWELRY?

The core of our jewelry consists either of the purest 925 sterling silver or 316L stainless steel (also called surgical steel). Our gold-plated pieces of jewelry are also provided with a high-quality 18 carat multiple gold plating and sealed with a special e-coating process. This "protective layer" makes our jewelry more resistant to external influences.

IS YOUR JEWELERY WATERPROOF?

Some of our jewelry is very resistant to water, but we still do not want to claim that it is waterproof, which is why we generally recommend that you take off our jewelry when showering, swimming or even doing sports.

HOW DO I PROPERLY CARE FOR MY HEY CORAL JEWELERY?

Store your jewelry in a dry and dark place. Avoid contact with moisture: water, disinfectants, humidity, lotions, hair sprays, perfumes, etc. (the pH of the skin can affect the oxidation of the jewelry).

HOW DO I FIND MY RIGHT RING SIZE

For exact measurement, we have created a graphic that you can download HERE and then print out. You can read all further instructions on the graphic.

Packaging

Unsere Schmuckschachteln

We send your jewelry securely packed in our high-quality jewelry boxes, which you are also welcome to use for further storage.

GIVE IT BACK Service

Für uns und auch einer Vielzahl unserer Kunden spielt der Umweltschutz eine wichtige Rolle. Aus diesem Grund bieten wir einen einzigartigen Service an, mit dem du deine Schmuckschachteln, die du nicht benötigst, an uns zurücksenden kannst.

Ab einer Menge von fünf Schachteln kannst du unseren Rücksendeservice nutzen, um die Schachteln bequem und kostenlos an uns zurückzuschicken. Mehr Informationen hierzu kannst du DIESER Seite entnehmen.

Verpackungsmaterial

Zum Schutz vor Transportschäden verwenden wir spezielle Verpackungsmaterialien wie Füllpapier, Kartonagen oder Bubblewrap um sicherzustellen, dass deine Bestellung unbeschädigt bei dir ankommt.

Um die Umweltbelastung so gering wie möglich zu halten. recyceln und wiederverwerten wir das erhaltene Verpackungs- und Füllmaterial. So tragen wir dazu bei, dass so wenig Abfall wie möglich entsteht.

Delivery & Shipping

shipping time

We usually ship your order within 2-3 working days via DHL. Please note that we are not responsible for delays in delivery by DHL.

shipment tracking

As soon as your order has been dispatched, you will automatically receive an e-mail with your consignment number. Feel free to contact our customer service if you have not received an email within 48 hours.

Questions?

If you have any questions about your order, please contact our customer service . We usually reply within 24 hours.

return

DO YOU FIT OR DON'T LIKE THE ARTICLE?

It's a real shame, but of course we understand if that's why you want to return it.


You have the right to return the items within 14 days of receipt of the goods without giving a reason. In the event of a cancellation, the return costs incurred are borne by the buyer. If your goods show a defect or an item is missing, this must be reported in advance. Otherwise there is no guarantee that the full purchase price can be refunded.


In the event of refusal to accept or non-collection upon delivery to a post office, we reserve the right to withhold the return costs incurred from your originally paid amount of 3.90 euros.


Please send us an email to: widerruf@heycoral.de with your order number and the subject return .


More details about our cancellation policy and a cancellation form can be found under cancellation policy .


Then please send the item back to the following address:


Hey Coral GbR
Attn: Altmayer
Rieslingweg 18
67435 Neustadt an der Weinstrasse


We will process your return within 14 days of receipt. Please note that we will not send you a separate email regarding this.


Your repayment will be made within these 14 days via your previously selected payment method.

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